Contact information
At GLASSVERDE, we value the connection between the artisan and the collector. Whether you have a question about our hand-blown glass process, need assistance with an order, or simply want to share your feedback, we are here to help.
Reach Out to Us
Our customer support team aims to respond to all inquiries within 24 hours during business days.
- Email: shop@glassverde.com
- Response Time: Monday – Friday, 8:00 AM – 4:00 PM (CET)
Our Location
Our glassworks is located in the heart of Poland, where tradition meets modern design.
Mailing & Return Address:
GLASSVERDE ECOGLASSWORKS Aneta Fistek, Łukasz Fistek Spółka Cywilna
Ładna 15
33-156 Skrzyszów
Poland
Frequently Asked Questions
Before reaching out, you might find an immediate answer here:
- Order Processing: We aim to dispatch orders within 24 hours on business days, and no later than 3 business days.
- Shipping & Fragility: Every item is packed using our 6-step safety process: individual honeycomb kraft-paper wrapping, shredded-paper filling, a double box and "Fragile" labeling. See our Shipping policy.
- Returns: Please visit our refund policy page for instructions on how to return an item.
Business Registration Details
For legal and transparency purposes, here is our official company information:
| Entity Name | GLASSVERDE ECOGLASSWORKS Aneta Fistek, Łukasz Fistek Spółka Cywilna |
|---|---|
| Address | Ładna 15, 33-156 Skrzyszów, Poland |
| NIP (VAT ID) | PL9930688656 |
| shop@glassverde.com |